Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. This exclusion does not apply if it is believed the goods are faulty in which case our refund policy is limited to the "best before" date on the packaging or not more than 12 months from date of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Cancellation.

You can cancel or amend any part of your order before it is shipped and receive a refund.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
nitsa@mythaicurry.com.

Exchanges (if applicable)
We will replace items if you are unhappy. If you need to exchange it for the same item, send us an email at nitsa@mythaicurry.com to request a returns number and send your item to:  My Thai Curry, 48 West George Street
Glasgow
G2 1BP


Shipping
To return your product, you should mail your product to: 48 West George Street
Glasgow
G2 1BP


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Let customers speak for us

1950 reviews
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J
Crying Tiger Sauce
Joseph Szavay (Bethnal Green, GB)
Panang paste

The paste is unbelievable, will definitely be using it again

S
Thai Green Curry Paste
Suzanne Curtis (Brentwood, GB)
Fantastically authentic

I brought several different sachets to see which one I liked, I also took the opportunity to source the coconut milk that was recommended rather than go with the watery supermarket stuff that is available. Oh boy, when I finished the meal of green chicken curry both my husband and I said that it was the most delicious Thai curry we had ever had. It was full of flavour and packed with attitude. I will not hesitate to order again.

C
Thai Red Curry Paste
Christine Hinds (Northampton, GB)
Very authentic

I have been using various thai pastes from My Thai for sometime and have never been disappointed. They are very authentic and easy to use. I prefer a thicker sauce so use a little less coconut milk. Highly recommended.

A
Thai Yellow Curry Paste
Anonymous (Welling, GB)
Most amazing Thai paste!!

This is the 5th time we have ordered from My Thai Curry and time after time we are never disappointed! Nitsa brings such different flavours and aromatics to this paste that you couldn’t replicate in a supermarket! My partner and I love it! Please give her a try! Thank you again for your amazing products!

J
Chiang Mai Curry Paste
Jon Moreton (Neasden, GB)
My Thai Curry

The whole service provided by My Thai curry is second to none. Within 48 hours of ordering on line , and envelope full of fresh mouthwatering pastes, dropped through my letter box. You can’t ask for more

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