Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. This exclusion does not apply if it is believed the goods are faulty in which case our refund policy is limited to the "best before" date on the packaging or not more than 12 months from date of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Cancellation.

You can cancel or amend any part of your order before it is shipped and receive a refund.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
nitsa@mythaicurry.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nitsa@mythaicurry.com to request a returns number and send your item to:  My Thai Curry, Flat 17, 34 Lithos Road London GB NW36BF.

Shipping
To return your product, you should mail your product to: Flat 17, 34 Lithos Road London GB NW36BF

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

★ Judge.me Reviews

Let customers speak for us

1676 reviews
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(4)
Delicious red curry paste

This is definitely the best red Thai curry paste I've ever used, I made it with the duck breast using the recipe on the website and was blown away with how fresh the curry was. Also all the other tips on the website have truly revolutionised my Thai curry game, frozen kaffir lime leaves and finding the right coconut milk is a must! Thank you for your delicious pastes, I will be trying the massaman next

Penang paste

Great balanced paste, made a tasty duck curry

Fantastic flavour

Really really impressive paste, delicious results and so easy to use

Crying Tiger Sauce

Fast Efficient Service

Love these pastes. Amazing genuine flavour guaranteed very time. Order turnaround is so fast and reliable.

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